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FAQ

  • Q How long does it take to develop a custom pneumatic tool?

    A The development timeline depends on the complexity ofthe customization. Generally, the process can take several weeks to a few months, including design, prototyping, and testing phases.
  • Q Can you customize the pneumatic tools' branding for my company?

    A Yes, we offer branding customization, including logos, colors, and packaging, to ensure the products align with your brand identity.
  • Q What are the minimum order quantities for OEM products?

    A The minimum order quantity varies depending on the product type and level of customization. Please contact us to discuss your specific requirements.
  • Q How to request technical support for my components?

    A Contact us with your model number and serial code (located on the nameplate).
    Include details about your setup (pressure, media, failure symptoms) for faster diagnosis.

     
  • Q What does the standard warranty cover?

    A One year warranty against defects in materials/workmanship, excluding wear and tear from improper use.

  • Q Can I lubricate pneumatic components myself?

    A Regulators/filters: Most are pre-lubricated and require no additional oil. Over-lubrication can damage seals.
    Moving parts (e.g., manual valves): Use a light, non-corrosive oil (ISO VG 32) as specified in the manual.

  • Q How often should I replace filter elements or seals?

    A Filter elements: Every 6–12 months in clean environments; monthly in dusty/high-contamination settings.
    Seals: Inspect annually for cracks/swelling; replace when signs of wear (e.g., leaks, hardening) appear.
    Pro Tip: Keep a spare kit (filters, O-rings) on hand for quick replacements and minimal downtime.

  • Q How to address oil carryover from an oil mist separator?

    A How to address oil carryover from an oil mist separator?
    Verify the filtration rating (upgrade to 0.3μm for fine oil aerosols).
    Check for excessive inlet oil concentration (ensure upstream lubricators are set correctly).
    Replace the filter element if past its service life (typically 5,000–10,000 operating hours).

  • Q What causes inconsistent pressure regulation in my system?

    A Check for:
    Inlet pressure fluctuations: Install a pressure stabilizer or larger air receiver tank.
    Worn regulator diaphragm: Replace with an OEM diaphragm kit (avoid generic parts).
    Loose connections: Tighten fittings or replace damaged O-rings/NPT seals.
  • Q Why is my filter bowl filling with condensate too quickly?

    A Possible causes: 
    No drain valve or auto-drain installed (add a manual/auto-drain for continuous moisture removal).

    Inlet air not pre-treated (install a refrigeration dryer upstream for high-humidity environments).
    Filter element clogged (replace or clean according to the maintenance schedule).

GET IN TOUCH

Add: Hengkun Smart Industrial Park, No. 176, Golf Road, Yinhu Street, Fuyang District, Hangzhou City, Zhejiang Province, China 311400
Tel: +86-571-58835560
Mob: +86-13486112619
E-Mail:  tina@waalpc.com
Whatsapp: +86-13486112619
Our Subsidiary: Hangzhou Evershine Pneumatic Import & Export Co., Ltd.

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